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Personal data potection


This notice provides you with details of how Fitfoodway SRL collects and processes


Biva Group Ltd is the Data Controller for this website. To view or correct the information we

store about you, or request its deletion please contact us at office@fitfoodway.co.uk Our

contact details are given on the contact page of this website.

What information do we collect about you?

We collect the following information:

• Your name and purchase information.

• Contact information including postal address, e-mail address and telephone number.

• Technical data such as your IP address, login information, browser type and device

type, operating system and platform. We do not correlate this data to any identifiable


• Information about how you use our website such as which pages you have visited,

when and for how long. We do not correlate this data to any identifiable individual.

How do we use your data?

We will only process your personal data legally and fairly. We may use it for the following


• to perform a contract between us for the delivery of products,

• where it is in your legitimate interest and/or our legitimate interest to process your data,

such as replying to a question which you have submitted via website or email;

• where there is a legal requirement for us to comply with a statutory obligation such as


• where you have consented to receive marketing material by signing up for a newsletter.

We will only use your personal data for the purpose for which we collected it, unless we have

subsequently obtained your consent to use it for a different purpose or need to do so in our

own legitimate interest such as debt collection.

Lawful basis of processing

We have the following basis to process your personal data:

• Legitimate Interest- the interest of our business in conducting and managing our

business to enable us to give you the best service/product and the best and most

secure experience.

• Performance of Contract-processing your data where it is necessary for the

performance of a contract to which you are a party or to take steps at your request

before entering into such a contract.

• Comply with a legal obligation- processing your personal data where it is necessary

for compliance with a legal obligation that we are subject to.

Who will we share your data with?

We do not share your data with third parties for their use, unless obliged to do so for legal

reasons. Your data may be processed on our behalf by our subcontracted Data Processors

such as accountants, debt collection agencies, website hosting providers, working on our

behalf. These subcontractors will only process your data in line with our instructions.


We use cookies. For more information about the cookies we use, please see our COOKIE POLICY.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we

reasonably consider that we need to use it for another reason and that reason is compatible

with the original purpose.

International transfers

We do not transfer your personal data outside the UK.

Data security

We have put in place appropriate security measures to prevent your personal data from being

accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition,

we limit access to your personal data to those employees, agents, contractors and other third

parties who have a business need to know. They will only process your personal data on our

instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will

notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes

we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting

or reporting requirements.

Your legal rights

You have the right to:

• Request access to your personal data ("data subject access request")- you can

receive a copy of the personal data we hold about you and to check that we are lawfully

processing it.

• Request correction of the personal data that we hold about you- you can have any

incomplete or inaccurate data we hold about you corrected.

• Request erasure of your personal data- you can ask us to delete or remove personal

data where there is no good reason for us continuing to process it.

• Object to processing of your personal data where we are relying on a legitimate interest

(or those of a third party) and there is something about your particular situation which

makes you want to object to processing on this ground as you feel it impacts on your

fundamental rights and freedoms.

• Request restriction of processing of your personal data in certain situations.

• Request the transfer of your personal data to you or to a third party

• Withdraw consent at any time where we are relying on consent to process your

personal data.

Accessing and correcting your information

You have the right to request a copy of the information that we hold about you. If you would

like a copy of your personal information held by us, please email office@fitfoodway.co.uk or

write to us at Fit Food Way Stag Hill, Unit 6, GU2 7RZ.

We want to make sure that your personal information is accurate and up to date. You may ask

us to correct or remove information you think is inaccurate.

What are your rights

If at any point you believe the information we process on you is incorrect you can request to

see this information and have it corrected or deleted.

Please contact us if you are not satisfied with how we have handled your personal data, so

that we can investigate.

If you are not satisfied with our response you can complain to the Information Commissioner’s

Office https://ico.org.uk/ .

Policy updated 26/03/24